Shipping


SHIPPING INFORMATION

All orders are shipped from our warehouse in Boston, United States.

Please allow 1-5 business days for processing orders.

By entering your Country, Province/State and Zip/Postal Code (where applicable) and then clicking on the “Get Quote” button, the system will give you shipping prices and service options.

Delivery times published by the shipping services are approximate, and some orders take longer to be delivered. Your patience is appreciated!

Products shipped from Boston, United States for customers in the United States:

Orders are shipped using United States Postal Service (USPS). Orders are processed and packed at our warehouse in Boston and are given to the local USPS post office. Please allow 3-5 business days for orders to get to the post office in Boston.

At checkout you have the option of selecting from the following classes of service:

1) First-Class Package Service: this is the least-expensive shipping option for orders that weigh up to 1 pound. This service comes with a Tracking Number. Delivery time is typically 1-5 business days (plus 1-5 business days for processing orders), but in some cases may take longer.

2) Priority Mail 2-Day: this service is for orders that are above 1 pound. This service comes with a Tracking Number. Delivery time is typically 1-3 business days (plus 1-5 business days for processing orders), but in some cases may take longer.

3) Priority Mail Express 1-Day: this is the fastest service available and comes with a Tracking Number. Delivery time is typically 1 business day (plus 1-5 business days for processing orders) to most US locations.

4) Media Mail (CDs and Vinyl ONLY): this is the most cost-effective shipping option for heavier music orders. This service comes with a Tracking Number. Delivery time is typically 2-8 business days (plus 1-5 business days for processing orders), but in some cases may take longer. Please note that all purchases made with Media Mail service are subject to inspection by the USPS and cannot be guaranteed against damage or loss. While shipping issues (loss, damage) are rare with all USPS services, if you are a collector we recommend shipping with priority mail class or express service.

Products shipped from Boston, United States for customers outside of the United States:

Orders are shipped using United States Postal Service (USPS). Orders are processed and packed at our warehouse in Boston and are then and given to the local USPS post office. Please allow 1-5 business days for orders to get to the post office in Boston.

Please note that for International Orders you will be responsible for any additional customs taxes or tariffs as applicable to your country, at the time of delivery.

At checkout you have the option of selecting from the following classes of service:

1) First-Class Package International Service and First-Class Mail International Service Large Envelope: this is the least-expensive shipping option for orders that weigh up to 4 pounds. There is NO Tracking Number for this type of service, and therefore it is not a guaranteed service. Delivery times vary by destination and are typically 10-25 business days (plus 1-5 business days for processing orders).

2) Priority Mail International: this service is used for packages weighing up to 70 pounds. This service includes a Tracking Number. Delivery is typically 6-10 business days (plus 1-5 business days for processing orders).

3) Priority Mail Express International: this is the fastest and most reliable service that includes a Tracking Number. Delivery is typically 3-5 business days (plus 1-5 business days for processing orders).

Please note that customers in South America, Asia, Africa, and parts of Europe may only be offered the option of Priority Mail Express International due to problems experienced with local delivery service.